I had to share this email I received from the VP of Merchandising/Creative Director of Jayson Home & Garden. As if I didn't already love that company enough, I have now been blown away by their manners in response to this post. Many companies have thrown customer service out the window and it's so refreshing and encouraging to know there are still companies who care about their image and reputation. Thank you, Jayson Home & Garden, for being such a standout company. I hope more follow suit.
Hi Courtney,
I just wanted to thank you for the lovely things you wrote about our store on your blog. I am embarassed to say that I am new to following blogs but I have seen the evidence of their power . We had an event here a couple of weeks ago with Grace from Design Sponge. We had about 120 women show up who were starting their own businesses and I was just blown away at what a powerful medium the blogging can be. I just love the idea that something so sterile and anonymous at a computer and the internet can produce a gathering so warm and fuzzy, meaningful and potentially life changing! So I thank you. I have been doing this for a long time and it really means a lot to me when people actually say out loud how they feel about the store...good, bad and ugly!
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4 comments:
i love this...and i loved the article you did about Jayson...I live in the Chicago suburbs and could spend hours there looking at all the furniture...it makes me wish i had a million dollars.
p.s. your blog is super super cute and i loved the post on your home. you have great taste!
how nice!!!
he is so nice. what a great letter.
i really love your blog. so glad i found it!
found your blog today - love it.
i had a similar experience with abbe at jayson. i blogged about them, and then when i said i was going to chicago recently, she told me to come by the store, and she had left a goody bag for me filled with things, including some stuff i had on my wist list on the blog.
so very nice...
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